Vivavi: software development, automation and R&D in Kazakhstan
Astana-based IT company

We find where your business is losing money

Then we fix it with technology: custom software, process automation and R&D.

We work with:
1C · Bitrix24 · amoCRM · MedElement · MacDent · iiko · MoySklad · Kaspi Pay · WhatsApp · 1C · Bitrix24 · amoCRM · MedElement · MacDent · iiko · MoySklad · Kaspi Pay · WhatsApp · 1C · Bitrix24 · amoCRM · MedElement · MacDent · iiko · MoySklad · Kaspi Pay · WhatsApp ·
Telegram · Instagram · Threads · 2GIS · zapis.kz · hh.kz · Enbek.kz · goszakup.gov.kz · ChatGPT · Claude · Telegram · Instagram · Threads · 2GIS · zapis.kz · hh.kz · Enbek.kz · goszakup.gov.kz · ChatGPT · Claude · Telegram · Instagram · Threads · 2GIS · zapis.kz · hh.kz · Enbek.kz · goszakup.gov.kz · ChatGPT · Claude ·

Three practices, one team

We take on the whole job: from research and a prototype to a working system and ongoing support.

A developer’s desk with a laptop and phone for testing interfaces

Software development

Mobile apps, web platforms and websites built end to end, from idea to launch and support.

  • Apps for iOS and Android
  • Web services and customer portals connected to 1C, CRM, payments and delivery
  • Websites and online stores
CityMatch case study
A shop checkout with an analytics tablet, payment terminal, receipt printer and scanner

Business process automation

We connect CRM, 1C, Kaspi and messengers into one system and hand the routine work to AI agents.

  • Integrations and end-to-end analytics
  • AI sales bots and voice agents
  • Task control and a company knowledge base
What changes in your business
An engineering workbench with a mechanism prototype, its 3D model on a laptop and a process diagram on a whiteboard

R&D and prototyping

We test an idea before you invest heavily: a prototype, PoC or digital twin shows whether the solution will work.

  • Prototypes and PoC
  • 3D models and digital twins of facilities
  • Machine learning research and models
Dry Port case study

Services

Each practice breaks down into specific services. Tap a service to see what is included.

Software development

Mobile apps for iOS and AndroidAn app your customers use every day.
We design, build and publish to the App Store and Google Play, and connect payments, delivery, push notifications and your back-office systems.
Web services and customer portalsCustomers and partners check orders, invoices and statuses on their own.
Portals for customers and partners, internal portals and admin panels. Integrations with 1C, CRM, payment acquiring and delivery.
Websites and online storesA website that brings in leads.
From a landing page to a store with a catalog, payments and 1C sync. Analytics and pixels are in place from day one.
Outsourced IT department and supportA team of experts without the cost of hiring.
Architecture audits, specifications, server and integration maintenance, updates when external APIs change, and support for your IT systems.

Business process automation

System integration and end-to-end analyticsProfit and ad payback in one dashboard.
We connect CRM, 1C, cash registers and ad channels. Data moves without manual work, and metrics update in real time.
An AI “digital twin” for the CEOStay in control without micromanaging.
An AI agent assigns tasks in the CRM, tracks deadlines and compiles daily analytics by department. You see where things stand on a dashboard on your phone.
AI sales bots for WhatsApp and TelegramCustomers get a reply in 5 seconds, any time.
Bots answer inquiries from Instagram and messengers, qualify leads, book appointments and log everything in the CRM.
Voice AI agentsCalls handled without growing your call center.
They confirm bookings, collect feedback, run first-line surveys and win back dormant customers. They speak Kazakh and Russian.
Knowledge base and AI assistant for company proceduresNew hires get up to speed without a mentor.
Procedures and training materials in one place. The bot answers questions, tests employees and shows who has learned the material.

R&D and prototyping

Prototypes and PoCKnow whether an idea works before you invest heavily.
We build a working prototype on real or near-real data, put it in front of users and estimate what the full version will cost.
3D models and digital twins of facilitiesA warehouse, terminal or plant on one screen.
An interactive model of your facility in the browser: where the cargo is, which equipment is free, what is sitting idle. It runs on top of your data.
Machine learning research and modelsDecisions based on data, not gut feeling.
We check whether machine learning can solve the problem, collect and label the data, then train and evaluate the model.
Technical audit and feasibility studyA plan and the risks before the project starts.
We review your architecture and processes and assess solution options, timelines and budget.

Case studies

We do not disclose client names. We show the product and what it does.

A monitor showing the yard plan and an in-cab tablet with a task
Logistics · Dry Port

Dry port management system

9
work areas: operations, finance and 1C, management dashboard
4
work screens for tablets and phones
2,400+
containers in the 3D model of the yard

Challenge. Manage a terminal shift from train arrival to container release in one system, connecting dispatchers, equipment operators and client billing.

What we built
  • Dispatcher workstations for trains, truck arrivals and gates, the yard and equipment.
  • Tasks sent to in-cab tablets and operators’ phones.
  • Billing linked to 1C and an automatic outstanding balance check before release.
  • A 3D digital twin available as a tab in the yard plan.
Result
The system is in use at the terminal. Dispatch, equipment operations, cargo acceptance and billing share one workflow throughout the shift.
See the full case study
The CityMatch mobile app on a phone screen, showing a feed of events and venues
City leisure · CityMatch

A city leisure platform with an AI assistant

103
screens across 10 user flows
4
roles: user, organizer, venue, admin
5
data sources in the parser: 2GIS, Sxodim, Ticketon, Threads and Instagram

Challenge. Bring the city’s venues and events into one app and help people choose their evening, from a request in plain words to a table booking and a ticket.

What we built
  • A parser for venues and events from 2GIS, Sxodim, Ticketon, Threads and Instagram, published after moderation.
  • An AI assistant plans an evening from a plain-language request, using only the catalog.
  • Table bookings, tickets with QR codes, Go Together and real-time chat.
  • Organizer and venue dashboards and an admin panel.
Result
The client received the app, business dashboards, parser and AI assistant as one system. The parser keeps the city catalog up to date, and moderators only review and publish.
See the full case study

What changes in your business

Recognize at least two points under “Before”? Your business is already losing money.

Show the state of the business
  • Systems

    CRM, 1C, Kaspi and WhatsApp are not connected, so managers copy data by hand.

    Systems exchange data on their own, and managers focus on sales.

  • Documents

    Proposals, invoices and reports take hours to put together by hand.

    Documents and reports are generated automatically in minutes.

  • Control

    To see what is going on, you open five spreadsheets and call your head of sales.

    Key metrics are on your phone in real time.

  • Delegation

    You are buried in small tasks and approvals.

    Tasks are assigned and tracked by the rules, without you.

  • Customer response

    A lead that comes in at 7 pm goes unanswered, and the customer goes to a competitor.

    Customers get a reply in 5 seconds at any hour, and the lead goes straight into the CRM.

  • Team knowledge

    Procedures live in people’s heads, so one resignation can stall the work.

    Knowledge sits in a shared base, and new hires learn with an AI assistant.

How we work

Without pausing your sales or dragging on for months.

  1. Express process audit

    We find where the business is losing money, leads and time.

    free
  2. Step-by-step plan and estimate

    A roadmap and 2–3 solution options for your budget.

    2–3 days
  3. Development and rollout

    We build and connect it while the business keeps running.

    from 3–4 weeks
  4. Training and support

    We train your team and take the system on support.

    after launch
Letter of thanks from the National Security Committee of Kazakhstan to Adai Igibayev
National Security Committee of Kazakhstan: letter of thanks to Adai Igibayev
Certificate to Sultan Kairatuly for a panel session at the Astana teachers’ forum
Methodology Center of the Astana City Akimat: certificate to Sultan Kairatuly
Letter of thanks from the Terricon Valley IT hub to Sultan Kairatuly
Terricon Valley IT hub: letter of thanks to Sultan Kairatuly
Letter of thanks from Astana Hub, qCloudy and AWS to Sultan Kairatuly
Astana Hub, qCloudy, AWS: letter of thanks to Sultan Kairatuly
Astana Hub recommendation letter for Sultan Kairatuly
Astana Hub: recommendation letter for Sultan Kairatuly

Vivavi in the IT community: conferences, meetups, hackathons

We give talks, judge pitches and show how automation works in practice

Besides building systems, we share what we learn: we talk about integrations and AI agents at industry conferences, help startups at pitch sessions and walk the community through real automation cases.

Talk on API versioning at the JPoint 2025 conference
JPoint 2025: API versioning talk to a full room
Talk on API backward compatibility at a meetup
Meetup, December 5, 2024: API backward compatibility in integrations

Frequently asked questions

Everything you need to know before trusting us with development and automation

Ready to stop losing money on routine work?

Book a free express audit of your business processes

In 30 minutes we will go through your task and IT infrastructure, show where leads and money are slipping away, and where to start.

Confidential. We sign an NDA before the audit starts.